Case study of national insurance company and full analysis of the problems faced by the company

Executive SummaryThe main(prenominal) purpose of this report is to crumple the condition and fine-tune ienvironment of National Insurance and Investment (NII) a companion whose main business in selling and servicing insurance packages for ii individual and corporate customers. So it is basically is call centre, which conclude to the clients of its customers on their behalf. So the purpose of this report is to understand the dissimilarssues in National Investment & insurance participation (NII), which is baptismal font up various problems like higher employee turnover, dismay customer felicity, lower levels of motivation among employees etc. in the suggested causa study. servicing of various other research papers and journal articles has too been taken to underpin the possible reasons of the problems of NII and other similar companies in the identical industry and how such problems can affect the boilersuit outgrowth and current working environment of the industry and company in particular. The first section of the report consists of introduction of the company and few journal article references which deal with the problems as underlined in the bailiwick study. The second section of analysis of the company deals with the issues determine from the NII case study which are like High stage of employee turnover, drop of facts of life, Lower level of motivation & satisfaction and misfortunate communication among AO?s.

Key points from literature have been added to analyse the problems more than precisely. The last section of the report deals with recommendations, which can befriend NII to repair its worki! ng. Some of the major recommendations are need to call for a better staff mix, advised to provide beseeming training to the employees, which will help to improve the employee morale for traffic with the problems and purge make them more clear about their role, NII should alike work in the field of improving the... If you want to spend a penny a full essay, order it on our website: BestEssayCheap.com

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